In light of the rapidly evolving situation regarding the spread of the Coronavirus (COVID 19), we would like to offer an overview of our current approach to mitigate the potential impact on the delivery of our services to our clients and to minimise the risks the virus poses to our colleagues, clients and contacts.
We continue to monitor the advice of the Government and Public Health England, reviewing and updating our plans accordingly. To date we have taken several measures to mitigate against any threats posed by the current situation, promoting responsible behaviour in the workplace, including good hygiene and taking responsible measures in relation to self-isolation. In response to new advice however, we are now moving to a position of home working for all our people, as we look to maintain a consistency of service provision and protect the health and wellbeing of all our staff, clients and contacts.
Safeguarding service delivery
In recent years, we have invested in cloud-based technologies and a range of remote working tools, including a virtual private network, to facilitate communication and collaboration across all internal and external teams, within a secure and safe environment.
Alongside this we are a national practice with some 340 staff across thirteen offices, used to working in inter-disciplinary teams, across offices and disciplines. We therefore have the capacity to address staff shortages in one office by providing support from elsewhere in the Practice. In order to maximise staff resourcing, all non-essential functions have all been deferred for the moment, while we prioritise the maintenance of regular dialogue with our clients, to ensure the smooth and effective functioning of work. Please therefore be assured that we are doing everything possible to maintain the level of service you have come to expect from Barton Willmore.
Contacting Barton Willmore
Phone: Everyone in Barton Willmore can be contacted by phone, either via their usual direct dial or work mobile phones. These details can be found on email footers of all our personnel, but if you do not have access to these, please contact the switchboard in the relevant office (available on our website) and they will take a message for the individual and email them directly. Our virtual private network has the capacity for all our people to work remotely without any compromise.
Emails: Our email systems are all working as normal, but should we experience any downtime with our servers all members of staff can access their emails via the internet, so communication here is undisrupted.
In person: Given Government recommendations, we will not be accepting visitors in any of our offices. To support social distancing, we have also postponed all large events and training sessions until the current situation becomes more certain. Instead we will be holding meetings remotely via conference calls or our video conferencing facilities which include Lifesize (app based), Microsoft Teams and Skype.
Other Potential Impacts
Printing: We will be operating digitally for the majority of time we are working remotely but should printing be required we have access to a designated printing service which remains in operation.
We will update you with any additional relevant information as necessary. In the meantime, if you have any queries, please do get in touch with your usual contact at Barton Willmore and we thank you for your continued trust and support during this unprecedented time.
Posted with the following keywords:
Covid-19, Business Continuity Plan